St. Louis and the entire Metro East: one request, one expertOne request. One expert. One call.
FAQ

Questions, answered.

How the group works, who the contractors are, what happens to your information and where we serve.

One request. One expert. One call.

Prefer to type? Text your request to 314-270-2054.

A help desk with a phone and a list of answers
No. FAQ
Topic 01

How it works

What is Royal Builder Group?

We are a group of home and property service companies across the St. Louis area. You send one request, and we connect you with the partner contractor who handles your kind of work.

Can I text my request?

Yes. Text what you need and where you are to 314-270-2054. One expert will follow up, and only one contractor will contact you about your request.

How do I get started?

Use the request form on any page, call 314-270-2054 or text your request to the same number. Tell us what you need and where you are, and one expert will take it from there.

Will I get calls from several contractors?

No. Only one contractor will ever call about your request. You will not get a stack of calls or constant emails like you can on other service sites.

What happens after I submit a request?

One of our experts reviews it and contacts you. A partner contractor then visits to assess the work, gives you an estimate and, if you decide to go ahead, does the work.

Does it cost anything to submit a request?

No. Estimates and work are arranged between you and the partner contractor.

Topic 02

The contractors

Who are the partner contractors?

They are independent, licensed, insured and vetted contractors who work with Royal Builder Group. They run their own crews and write their own estimates.

Who is responsible for the work?

The independent contractor performs the work and is responsible for it. Royal Builder Group is not responsible for damages or issues that arise from the contractors we send. Please read our Terms of Use.

Can I ask the contractor for proof of license and insurance?

Yes, and you should feel free to. Reputable contractors are happy to provide it.

Can I get a second opinion?

Of course. A single contact does not stop you from comparing options on a larger project.

Topic 03

Your information

Do you sell my information?

Never. We do not sell your information. It goes to the one partner who needs it to help you.

What do you do with my request?

We use it to connect you with one partner contractor and to follow up with you. Our Privacy Policy has the details.

Will I be added to a mailing list?

Your request is used to help with your project. See the Privacy Policy for how information is used.

Topic 04

Areas and services

Where do you work?

We work from St. Louis, Missouri and cover about a 25-mile radius around the city, plus the whole Metro East in Illinois. That includes Clayton, Ladue, Chesterfield, Kirkwood, Webster Groves, St. Charles, Belleville, Edwardsville, Collinsville, O’Fallon and many more communities.

What services are available?

Sixty-six, from plumbing, roofing and HVAC to kitchens, granite, landscaping, pools, fire pits, putting greens, golf simulators and more. See the Service Directory.

Do you work with businesses?

Yes. Many partner contractors handle commercial work, build-outs, cleaning and maintenance. Tell us it is a business when you send your request.

Is this an emergency service?

For life-threatening emergencies call 911. For urgent home problems, send your request and say it is urgent, or call 314-270-2054.

Start here

One request. One expert. One call.

Tell us what you need once. One of our experts contacts you and connects you with the right partner contractor, who assesses the work, gives you an estimate and does the job. No pile of calls. No constant emails. We never sell your information.

Prefer to talk? Call or text314-270-2054

Prefer to type? Text your request to 314-270-2054.

We are not a lead generation company. We do not sell leads.

  • One contractor, one callOnly one partner will ever contact you.
  • Your information stays yoursWe never sell it. Read the Privacy Policy.
  • Licensed, insured, vettedIndependent partner contractors, explained in our Terms of Use.

Request your pro

It takes about a minute. One expert will contact you.

One contractor will contact you. We never sell your information. By sending this you agree to our Terms of Use and Privacy Policy.

314-270-2054Text